At SALLY, we are committed to delivering not just high-quality furnaces, but also comprehensive, customer-centered service from start to finish. Here’s how we work with you:

1. Customized Solution Design

At the beginning of each project, we carefully analyze your specific needs and technical requirements. Based on this, we develop a tailor-made furnace solution.
We work closely with you to refine and confirm the final design, ensuring it meets your process, space, and budget expectations.

2. Manufacturing & Progress Updates

Once the design is approved, we move into production. During the manufacturing process, our team provides real-time updates to keep you informed on progress, key milestones, and timelines.
We believe in transparent communication, so you’re always in control.

3. Delivery & On-site Installation

Upon completion, we arrange safe and reliable shipment of the equipment to your facility.
Our experienced engineers will travel to your site for:

• On-site installation

• Commissioning and testing

• System calibration

• Basic operator training if required

4. After-sales Support

We ensure the equipment is running smoothly before we hand it over. After installation, you can count on us for:

• Ongoing technical support

• Fast-response troubleshooting

• Spare parts supply

• Remote assistance or additional service visits when needed